What type of personal information do we collect?
- Personal information is a data that can be used to uniquely identify or contact a single person that includes your name, address and phone number.
- Information will be provided when logging into Weelz application by creating a valid User ID, provide information in your account, submit data about your vehicle(s), submit your location while availing Weelz services, refer friends, participate in any online survey or contest.
- We can also communicate with Weelz customer service via chat, phone and email.
How do we collect personal information?
- Personal information will be collected through the Weelz mobile application or from the website to understand you and your interest to provide you the best service.
- All the personal Information are collected in order to record, support and facilitate your participation in the activities you select, track your preferences, provide you with a customized mobile application experience and also you to notify any latest changes, special offers or any new activities offered by Weelz.
- We assist you through customer service, support technical issues and follow up with You after Your visit, to support your relationship with Weelz to prevent fraud and unlawful use.
Personal Information Usage:
The purpose of using personal information is,
- Facilitate Your use of the mobile application and our website
- Respond to Your inquiries, fulfil your requests with information about Weelz products/services, Materials, and offers from Weelz.
- Send information about the mobile application, changes to Weelz terms & conditions, policies and other administrative information.
- Conduct internal reviews and data analysis for the mobile application.
- Protect the integrity of the mobile application and to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
- Some information will be collected each time when you visit our mobile application or website irrespective on different platforms. All these information are stored in server logs.
- Data include: IP address of Your server, the type/model/manufacturer of your mobile, the operating system of Your computer (desktop), laptop & mobile location data. These data are used by Weelz to understand the use and number of user using the mobile application, website and our platform as a whole.
Personal Data Storage and Security:
- It uses the log file like other website or mobile application servers. Also, information like internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks are stored.
- These information is used to analyze trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use.
- Weelz DOES NOT trade, sell or disclose Your Personal Information to third parties in the normal course of operations.
- It implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information.
- You have a legal right to a copy of any personal information about you held by us. You also have a right to correct any errors in that information